Return Policy and Conditions

All sales are final and non-returnable, non-refundable. deCamville Design will make a exchange of eligible returns if there is damage during shipment. The easiest way is to e-mail it to us along with a brief description of your case.

Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. deCamville Design is not responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not cashed at your post office within 10 days, deCamville Design reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

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